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User-centric design: approach to satisfying consumer needs

April 20 2022

We make
it real.
This
simple quote shows our true vocation and brings sense to one of our value
proposals: to make our clients’ dreams and ideas come true in order to satisfy
the needs of the final consumer.

At IDELT we
face this challenge in a holistic way: we set ourselves the most ambitious
goals from an aesthetic point of view, but also from functionality approach. We
give crucial importance to design,
but we know that excellence requires other additional elements such as customer
support, innovation, efficiency and, above all, viability. An aesthetically
attractive proposal is of no use unless it is accompanied by an analysis that guarantees
the viability of the product, production or deadlines, and that it is in line
with budgetary criteria, among many other things.

For this
reason, design development at IDELT has an integral approach and involves three
processes:

– Creative
or conceptual design. We draw and present different aesthetic proposals of the
product so that the client can choose the one that fits his idea and make sense
of the solution from the final user’s point of view.


Mechanical design or product development. We explain graphically how the
product will work and recreate how it will behave when it reaches the market.


Manufacturing design. This process covers different variables, like the way it
is injected, the choice of the most suitable materials, the aesthetics of the
part, its dimensions and thicknesses, etc.

We work
together with our clients to optimize the technical and economic requirements
of our solutions, and to offer them state-of-the-art and customized proposals.
This integral service focused on the customer and, therefore, on the final user
is what differentiates us from design studios, and what has made us a reference
in the production of exclusive plastic parts with high added value.

 

To carry
out our user centric design strategy, we involve our clients throughout the
creative process to achieve an attractive product that considers their needs
and the user’s environment. This type of methodology translates into several
tangible advantages:

1.
Fulfillment of product expectations. Involving the customer and always thinking
about the final user in the design and prototyping phases makes it easier for
the products to meet the expectations with which they were conceived. This
translates into increased profitability and lower costs.

2. Safer
and more reliable design. This approach results in the manufacture of safer
solutions, with a reduced risk of error: this efficiency improves the
ergonomics of the design.

3. More
sustainable companies. User-centered design reflects the values and concerns of
users, which some companies have already begun to adopt as their own. NER Group
is a good example of this.

This
integral service is what has made us a reference in the production of exclusive
plastic parts with high added value.

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